Care in Action
See the Compassion Behind Every Ride
Our team is trained to treat every passenger like family — from door-to-door assistance to coordinating with your healthcare providers.
Motivating Mobility
MOTIV provides safe, professional non-emergency medical transportation across the Minneapolis-Saint Paul metro with the care and dignity you deserve.
Currently offering ambulatory transport, with wheelchair accessible and Traversa chair service coming soon.
For passengers who walk with minimal assistance. Safe, comfortable vehicles with professional trained drivers door to door.
Fleet expansion underway. WAV service will accommodate standard and power wheelchairs with ADA-compliant ramp access.
Specialized reclining transport chair for patients needing more support than ambulatory — ideal for post-procedure and limited mobility patients.
Every driver, every vehicle, every trip is built around one goal: getting you to your care safely and on time.
All vehicles are regularly inspected, fully insured, and equipped with first aid kits. We meet every Minnesota NEMT safety requirement — your well-being is our top priority.
We plan around your appointment schedule — not ours. Expect prompt pickups and reliable drop-offs for every single ride, guaranteed.
Every MOTIV driver is CPR certified, background-checked, and trained in patient sensitivity, first aid, and compassionate care. You are in safe hands.
Founded with a deep commitment to health equity and community access — especially for those who need it most.
Our team is trained to treat every passenger like family — from door-to-door assistance to coordinating with your healthcare providers.
Four easy steps and you are on your way to your next appointment.
Call (612) 445-6714 or fill out our form to get a personalized quote.
Our team reviews your request and locks in your pickup time within hours.
Your driver arrives on time and assists you safely to your destination.
Need a return trip? We schedule it alongside your outbound ride.
Everything you need to know about non-emergency medical transportation with MOTIV.
Our cancellation policy, no-show guidelines, passenger responsibilities, and safety protocols.
View PoliciesCommon questions about booking rides, service areas, eligibility, and what to expect on your trip.
View Q&AHave a concern about your ride experience? Submit a complaint and our team will investigate within 48 hours.
Submit ComplaintHow to prepare for your trip, what to bring, accessibility information, and tips for a smooth ride.
View GuideInformation about Medicaid coverage, MA ride benefits, and how to check if your rides are covered.
Learn MoreYour rights as an NEMT passenger in Minnesota, including ADA protections and complaint procedures.
View RightsUse the map below to confirm we cover your area.
Click anywhere on the map or search for an address to check if we service your area.
Tell us about your transportation needs and we will provide a personalized quote. Reach out by phone, email, or fill out the form.